LEARN AND EXPERIENCE ALL PHASES OF THE DESIGN THINKING PROCESS IN ONE DAY
May 15, 2020 from 9.30h to 17.00h
At its heart, Design Thinking is a customer-centered innovation process, that helps to identify and fix real customer pain points in a systematic manner. The process enables companies to uncover and create solutions for real user needs, quickly test whether those solutions really will generate business benefits – before investing time and money.
Training Goals and Benefits
Our Design Thinking workshop is designed to get your team thinking creatively about products and services from a customers’ perspective. It is a fun, fast-moving set of activities that take participants from problem definition to prototyping solutions. Starting with a real-life case, participants will move through the 5 stages of the Design Thinking process and thereby get practically exposed to the most important techniques and tools used in the Design Thinking methodology.
In essence, participants will learn to
- discover and understand user issues
- find creative solutions to the biggest issues
- build and test a prototype
Contents and Methodology
Introduction to the Design Thinking concept and examples
At the beginning of the workshop, we show a brief presentation of why Design Thinking has become one of the most popular innovation methods, combined with specific examples of Design Thinking solutions.
Problem understanding and definition
The Design Thinking exercise starts off with in-person research (preferably on the street) to find out where customers’ issues lie. Once we have insights from customer interviews and observations, we can turn these pain points into a prioritized list of goals for what the new product or service should achieve and for whom specifically (Personas) we are going to create it (“How might we statement”).
Rather than just building the first solution that comes to mind, Design Thinking encourages your team to investigate options and build on multiple people’s ideas. Combined, those ideas are likely to generate a better overall solution than if any one individual just sat in a room and tried to fix things themselves. Ideation takes many forms but is at its core a variety of moderated brainstorming activities.
Prototyping and testing
Paper prototype creation and usability testing are fast, cheap, incredibly easy ways to see whether we covered all the angles the problem statement. The prototype`s main purpose is to serve as a communications tool, that enables us to receive qualitative feedback. Based on the feedback, we understand what changes we need to make before the product is ready for development.
Registration for May 15, 2020
Design Thinking Workshop London Trainer
Your Trainer for your Design Thinking Workshop London is Joern Steinz (MBA). Joern, born 1975, is used to the process of developing innovative solutions. After his studies in Coventry and Barcelona, he worked in consulting and corporate development positions at Accenture, XING and the Freenet Group, where he led projects to create new products and services. Since 2014, as the founder of the innovation training agency INNOMINDS, he has been conducting high impact trainings with the focus on building creative competencies. He lives in Hamburg, Germany.
Location Design Thinking Workshop London
Our Design Thinking Workshop in takes place at the stylish building of the Uncommon Coworking office space, which is a beautifully located location in the north of London. The location which is easily accessible by public transport and by car.
Uncommon is a breeding ground for creativity, entrepreneurship, and culture. There is also a cafe in the building and we can have a delicious lunch or a drink or two after the workshop.